guest services
Whether it’s on the slopes or off the slopes all guests will have the opportunity to book their packages with a full range of services available including.
ON THE SLOPES SERVICES
*All prices below are for the 2023-2024 season
LIFT PASSES
Pre-book your Hakuba Valley Lift Passes
Price Snapshot: Hakuba Valley All Mountain Passes
Adult 2 Days: ¥16,100 / 4 Days: ¥32,100 / 6 Days: ¥47,900
Child 2 Days: ¥9,200 / 4 Days: ¥17,900 / 6 Days: ¥26,800
*Children 6-12yrs, 5yrs and under FOC
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SKI AND SNOWBOARD RENTAL
Pre-book your rentals through Ski Japan Holidays and save time and hassle when you arrive in the resort!
Price Snapshot Spicy Rentals: Standard skis and poles, Snowboard and boots
Adult 4 Days: ¥16,000 / 6 Days: ¥22,000
Child (14yrs and under) 4 Days: ¥9,800 / 6 Days: ¥12,200
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GROUP SKI AND SNOWBOARD LESSONS
Group lessons for adults and children are a great way to get started in skiing or snowboarding or keep improving your skills!
Price Snapshot Evergreen: Ski school all day lesson
Half Day (AM) Adult: ¥10,000 / Kids (7-14yrs): ¥12,000 / Infants (3-6yrs): ¥12,000
Full Day Adult: ¥13,500 / Kids (7-14yrs): ¥14,500 / Infants (3-6yrs): ¥14,500
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PRIVATE SKI AND SNOWBOARD LESSONS
Take your skiing or snowboarding to the next level with a private lesson.
Price Snapshot Evergreen:
2hr Lesson: 1-5 People ¥35,000
4hr Lesson: 1-5 People ¥49,000
6hr Lesson: 4-5 People ¥79,000
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ON MOUNTAIN GUIDING AND ORIENTATION
What better way to experience the famous powder and terrain of the Hakuba ski areas than with an expert guide.
Price Snapshot Hakuba Ski Concierge Guides: 6 hours from collection to drop off
Private Guide Full Day: 5 people ¥80,000
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SNOWSHOEING TOUR
Experience a world away from the crowds and lift-lines and explore the silence of Hakuba’s more removed areas on snowshoes.
Price Snapshot Evergreen: Private Tour
AM or PM: 1-3 people ¥29,500 / 4-6 people ¥41,500 / 7-8 people ¥49,500
Full Day: 4-6 people ¥64,500
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BACKCOUNTRY TOUR
Hakuba's resorts have excellent side-country access where you can get the best taste possible of Off Piste Japan.
Price Snapshot Evergreen: Group Tour
Professional certified guide
6hour program + 1 hour lunch break (8:00 to 15:00)
3piece backpack (beacon, shovel & probe) included
Standard Price
1-3 people ¥85,000
4-6 people ¥99,000
Premium Price *Includes hotel pick-up / drop-off shuttle service
1-3 people ¥95,000
4-6 people ¥109,000
OFF THE SLOPES SERVICES
IN ACCOMMODATION BABYSITTING
Available daily between 9:00am and 10:00pm, great for kids who want a break from skiing or when parents want to head out and explore the Hakuba resort nightlife!
Price Snapshot:
¥17,600 per 4 hours for 1 child
¥19,600 per 4 hours for 2 children
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WINE DELIVERY
Pre-order your wine through Ski Japan Holidays and have your wine waiting in your accommodation, ready to drink when you arrive! A range of great Australian wines available.
Red Wine: from ¥3,000
White Wine: from ¥2,000
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IN ROOM MASSAGE
Relax and rejuvenate with a professional massage. For a complete overview of message services available in Hakuba, see the local guides in your apartment or call on guest services on 0261-85-8009
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DAY TOURS
Snow Monkeys are everyone’s favorite day trip from Hakuba, with tours running daily until the end of February, and four times a week throughout March.
This is a full day tour departing at 8.00am and arriving back in Hakuba at 5.30pm. Full Day Tour Cost 15,000 yen per person. Children 10,000 yen (3-11yrs) includes entry into the Jigokudani wild monkey hot-springs, lunch & Zenkoji Temple costs.
For inquiries or bookings, please Contact Us!
Book online: http://www.snowmonkeytour.com
Email: tours@japanspecialists.com
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ONSEN INFORMATION AND REFERALS
Unwind the Japanese way and visit one of the local Onsen (natural hot spa). For a complete overview of hot springs see the local guides in your apartment or call on guest services on 0261-85-8009
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RESTAURANTS REFERALS AND BOOKINGS
There is a great range of restaurants in and around the Hakuba. For a complete overview of restaurants see the local guides in your apartment or call on guest services on 0261-85-8009